Interactive Technology

As technology continues to advance, displays are doing more than just providing visuals. These days, many displays serve numerous functions, acting as a tool that allows patrons to interact with a location and gather relevant information. The following are just some of the ways that interactive technology can be used in different application settings:


Shopping in a mall can be confusing, especially if shoppers are unfamiliar with its layout. To address this issue, kiosks with touchscreens are often set up near various entrances to assist patrons with store directory details and wayfinding solutions.

Within many retail stores, interactive kiosks have been installed over the past few years. These kiosks serve numerous purposes in assisting customers as they peruse the store. For example, many of these kiosks have a scanning function that allows users to discover pricing and product availability for the items they are interested in. This helps prevent frustrating check-out scenarios related to incorrect or confusing static signage around products.

The kiosks also often allow users to simplify their shopping experience with the ability to search based on categories, such as type of clothing, size, style, color, etc. If the product is not in store, shoppers can see similar alternatives or view online availability and place an order.


Dining locations have also started adding interactive technology to help streamline the ordering process. In quick service restaurants (QSRs), this translates to self-serve kiosks where customers can place orders without needing to approach a busy counter, or digital soda machines that allow for drink customization.

At sit-down eateries, customers can place their orders, pay for their meal, and even play games on a small tablet that is located right at their table. This kind of technology can ease the responsibilities of busy servers while entertaining and assisting diners, even automatically calculating the tip.


Gone are the days of relying solely on standard white boards in the classroom, as more and more schools turn to interactive smart boards. These displays allow users to engage directly with an image, which means teachers can make notes and highlight content on the board, save the content, and even print the revised image. Smart boards also allow for a more collaborative environment, showing videos, websites, and more. Plus, content can be easily changed without any distractions to students. All of these high-tech features and more can help teachers engage their students in a modern way, and even increase student achievement, according to a study of 170 classrooms.

Mass Transit:

Although some daily commuters opt to use a phone app for purchasing tickets, there are others that prefer to buy their tickets a different way. This is where interactive touchscreens come into the picture. Kiosks in train and subway stations are relatively straightforward ways for customers to purchase their fare or even reload money on their monthly/yearly pass.

Meanwhile, airport kiosks are used to streamline the check-in process that travelers must undergo before proceeding to security. Passengers follow the prompts on the display to scan their ID, confirm flight and seating details, indicate their number of checked bags, and print their boarding passes.

Government & Corporate:

For first time visitors to government or corporate headquarters, it can be confusing to navigate a cluster of federal buildings or a large skyscraper’s worth of offices. In these settings, the implementation of interactive displays in the lobby can guide visitors to their intended location. By simply clicking on the touchscreens at these kiosks, visitors have access to a directory and map of the building(s).

From hospitality to education to corporate, and beyond, Peerless-AV can create the perfect interactive solution for your needs. To learn more about the range of products we offer, please visit

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