We are pleased to announce the recent publication of our case study surrounding our project with a large government agency in Washington, D.C.
The story begins in August 2016 when the agency began its search for new signage solutions. With 12 floors, 8,000 rooms, and ongoing renovations, guests and employees often had trouble navigating the vastness of the structure. While the agency had static signage in place, ongoing renovations and room changes made the information on static signage regularly out of date and unusable. The agency sought to upgrade their wayfinding with a digital solution that would address all of the shortcomings of their outdated current system.
The agency conducted a bidding process to select a vendor that could create a digital signage solution addressing the agency’s focus on reliability, cost, ease of use, and ADA compliance.
The Ideal Wayfinding Solution
22 Miles, Inc., a Silicon Valley-based digital signage solution provider, won the bid based on the company’s expertise in developing interactive wayfinding solutions. To fully create the customizable solution, 22MILES recommended utilizing directional audio speakers, Elo’s commercial-grade touchscreen technology, and our kiosk enclosures.
Peerless-AV’s Landscape Kiosk Enclosure (KIL555-S) was chosen as the model for this project. Designed to support commercial displays, this kiosk accentuates the sleek look of the display while providing ample space to integrate a media player and/or interactive touch system, creating a complete interactive kiosk experience. Paired with a wide range of aesthetic options, this modular line of kiosks makes it easy to execute any wayfinding solution or branding strategy. Peerless-AV’s Landscape Kiosk Enclosure is also ADA compliant, offering optimal screen placement that is easily accessible by disabled users.
The kiosk includes software from 22MILES, which allows for 3D wayfinding and includes an intuitive content management system, allowing for easy edits to the floor plan by the agency. Elo provided touch screen capabilities with a 55-inch interactive display featuring 10-touch infrared technology to deliver a large-scale, tablet-like experience for multiple users.
Elo’s design incorporates a slim profile with commercial-grade durability built for public use. Further meeting ADA compliance, the kiosk includes directional audio speakers to provide turn-by-turn directions, as well as wheelchair accessible routes and text-to-speech audio for the visually impaired.
Creation and installation of the custom interactive wayfinding kiosks were extremely successful. Five days after the installation was complete, the government agency expressed interest in expanding the number of kiosks within the building.
Since January, the kiosks have been profoundly beneficial in easing navigation for guests.
To view the full case study, please visit: https://nbmedia.wufoo.com/forms/z17i8tvx0pnka6f/